Privacy Policy

Who This Policy Covers

This policy applies to the website for Loading Dock Repair Scranton, a loading dock service company working with facilities in and around Scranton, PA. The site is informational. It describes our work on dock levelers, overhead doors, vehicle restraints and related equipment, and it gives you a phone number to reach us. There are no accounts to create and nothing to buy online. A phone conversation is the only way to get in touch.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These logs can include your IP address, the browser and device you used, the pages you opened and the time of your visit. We look at this information only in summary, to keep the site working properly and to understand which pages are useful.

Cookies and Basic Analytics

The site may use a small number of cookies for basic analytics, such as counting visits and seeing how people move between pages. These cookies do not tell us your name or your company. You can block or clear cookies in your browser settings, and the site will still work for reading.

What You Share When You Call

Our phone line at (570) 473-5427 is the only contact route this site offers, and on that call you decide what to tell us. Usually that means your name, your facility's location, a callback number and a description of the equipment or problem at your loading dock.

We use those details to answer your question, schedule a visit and carry out the work you ask for. We keep them with our job records so the same people who started your job can pick it up again without asking you to repeat yourself.

How We Treat That Information

We do not sell the information you give us, and we do not rent it out for marketing. We may share details only where a job reasonably requires it, for example with an equipment supplier when ordering a part for your site, or when the law requires us to.

Other Websites

If the site ever points you to a manufacturer or another outside page, that page has its own privacy practices. We have no control over how other websites handle information.

Questions and Changes

We may update this policy from time to time as the site changes, and the current version will always be posted on this page. If you have a question about your information or would like us to correct something we hold, phone the number shown on this site and we will talk it through with you.