ServicesOverhead Doors
Overhead Door Repair and Replacement in Scranton
We repair, adjust and replace the sectional overhead doors that close off your loading dock. Springs, cables, tracks, panels, seals and operators are all work we handle, and the same people who assess your door are the ones who finish it.
Doors that open on the first try and seal when they close
A dock door cycles dozens of times a shift, takes the occasional bump from a forklift mast and spends the winter holding back cold air. Over time springs lose tension, rollers flatten, tracks drift out of plumb and bottom seals split. Each small fault adds strain on the rest of the door, which is why a door that only sticks a little this month can stop halfway next month.
We work on steel sectional doors at warehouses, distribution centers, manufacturing plants and retail receiving areas. Some jobs are a single spring and a cable set. Others are a damaged run of panels, a worn-out operator or a door that should simply be replaced. We tell you which one you have, and why, before any work starts.
Our crew is small on purpose. The technician who looks at your door is the one who orders the parts and comes back to install them, so nothing gets lost between a sales visit and an install team.
The parts of a dock door we repair and replace
Springs and lift cables
Worn or snapped torsion springs come out as a matched pair, and the new set is sized to what your door actually weighs. For docks that cycle constantly, higher-cycle springs are worth discussing. They carry a larger upfront cost but go many more openings before the next change.
Tracks, rollers and hinges
Bent track sections are straightened or replaced, and we reset them plumb and parallel. Worn rollers and cracked hinges come out so the door travels quietly instead of grinding.
Damaged panels
A creased or punctured section can usually be replaced on its own when the matching panel is available. We check that the replacement lines up with the existing sections and closes flush.
Seals and weatherstripping
Bottom astragals, jamb seals and header seals wear out faster than the door itself. Fresh seals keep out drafts, water and road salt, and cut heat loss at the dock.
Operators and safety devices
We service and replace commercial operators, along with photo eyes and reversing edges. Every door is tested so it stops and reverses as it should before we leave.
Full door replacement
When a door is past saving, we measure the opening, help you choose gauge, insulation and windows, and install the new door with its hardware. If you are weighing a faster option for an interior opening, our High Speed Doors page covers that work.
When your overhead door needs a look
- A sharp bang and a door that won't lift
- A breaking spring sounds like a gunshot, and afterward the door feels far heavier than it should. Stop operating it and keep everyone away until it is fixed.
- Uneven or sticking travel
- When one side rises before the other, look for a frayed cable, a drum that has slipped or a bent track.
- Noisy or jerky movement
- Grinding or scraping usually comes from dry or flat-spotted rollers, or track knocked out of line by equipment.
- Light showing when the door is shut
- Gaps along the floor or jambs point to tired seals or a door that no longer closes all the way. During a cold Scranton winter, the heating bill shows it fast.
- Dented or folded panels
- A hit weakens the section it lands on and can strain the hinges above and below.
- It bounces back or won't shut
- Photo eyes out of line, a worn operator or a door out of balance can each cause this, and each calls for its own repair.
What a door visit looks like
- 1
You phone us
Tell us which door it is, how it is behaving and how much your day relies on it. We pick a visit time that stays clear of your receiving hours.
- 2
We inspect the door
We check springs, cables, tracks, panels, seals and the operator, photograph the problems and explain what caused them. You receive a written estimate that lists each part and labor item.
- 3
Parts and a date
Standard springs, rollers and seals are often on the truck. Panels and whole doors are ordered to your measurements, and we set the install date once they come in.
- 4
Doing the repair
We cone off the area, keep nearby doors working when possible and complete one opening before starting another. The technicians from the inspection are the ones doing the work.
- 5
Final checks and cleanup
We balance the door, cycle it fully several times, confirm the safety reverse works and haul off the old parts and packaging.
What moves the cost of overhead door work
No two dock doors arrive in quite the same shape, so we price from what we see rather than from a menu. The written estimate shows every part and labor line before you approve anything. These are the things that make the biggest difference.
- Door size and weight
- Larger, heavier doors need bigger springs, heavier cables and more time to balance safely.
- Scope of the damage
- A single spring is a short job. Bent track plus a damaged panel plus worn rollers adds up, and we will tell you when replacement makes more sense.
- Parts availability
- Matching panels for an older or discontinued door can be hard to find, which can push a repair toward a new door.
- Insulation and gauge
- For new doors, thicker steel and insulated panels cost more but hold up better to impacts and temperature swings.
- Operator and safety upgrades
- Adding or replacing an operator, photo eyes or reversing edges adds parts and wiring time.
Overhead door questions
- Can you repair just the damaged panel instead of the whole door?
- Often, yes. If the manufacturer still makes a matching section in the same profile and gauge, we replace only that panel. If it is no longer available, we will show you the options and their trade-offs before you decide.
- Is it safe to keep running a door with one broken spring?
- No. The remaining spring and the cables take on load they were not sized for, and the door can drop. Leave it closed, keep people and equipment clear and call us to schedule the repair.
- How long does a typical repair take?
- Spring and cable replacement on a single door usually fits within part of a shift. Panel replacement or a full new door depends on when parts arrive, and the install itself is planned so the opening is out of service for as short a stretch as possible.
- Do you work on doors at multiple docks in one visit?
- Yes. We can go door by door through a facility and give you a single estimate that ranks what needs attention now and what can wait. Many customers pair this with our Loading Dock Preventative Maintenance visits.
- Do you serve facilities outside Scranton?
- We work throughout the surrounding area, including Dunmore, Old Forge, Taylor, Moosic and Pittston. Our Service Areas page lists the rest.
Get your dock door working properly again
Tell us what the door is doing and when your dock is quietest. We will plan a visit, explain what we find and keep the same people on the job until it is done.